We cannot offer refunds if you don't like the flavour/taste of the products. Flavour profile is very specific from person to person but we have done our best to find a good balance between sweetness and subtle flavours.
All change of mind refunds are up to the discretion of the Eugaia team. If we do offer a refund it will be issued as a gift voucher. Our gift vouchers are valid for 12 months. If you are given a refund for a change of mind you will not be refunded the shipping cost you paid. Unfortunately we currently cannot accept change of mind returns on international orders.